Vertech reserve the right to cancel course dates at any time. Any registration or course fees made will be refunded by Vertech in full, unless the participant wishes to register for an alternative course or time. Refunds for course fees will only be offered under extenuating circumstances and at the discretion of Vertech.
Where a candidate has to apply for a date change on a course, a credit will be issued which will be valid for a one year period. The credit amount will be determined by the amount of notice given:
• 5 + business days = 100% credit note*
• 2 - 4 business days = 50% credit note*
• 1 business day = forfeit all course fees
*Rebooking is subject to availability. Where a vacancy can reasonably be filled at short notice 100% will be credited.
The above conditions are valid for one date change. Subsequent date changes will incur an administration fee of $50. Should a participant fail to attend on the day of the course without notice, course fees will be forfeited. No refund will be offered in the event a participant decides she or he no longer wishes to complete the full course. The trainer of the course is permitted to withdraw any participant from the course if they have any concerns in regard to health or safety.
For those looking to book a course please visit our online booking portal.